For all U.S. orders, standard shipping costs $7.99 for purchases under $50.00. Orders of $50.00 or more qualify for free standard shipping.

Prescription Verification Policy

Many items sold on VeroHealth Marketplace are classified as Class II Medical Devices and 
require a valid prescription by federal law. We strictly enforce this requirement. Any order 
containing a prescription-required item will be placed on hold immediately upon placement. Orders will not be fulfilled, processed, or shipped until a valid prescription has been received and fully verified by our compliance team. If we do not receive a valid prescription within 14 days, your order will be canceled and fully refunded.

Shipping cutoff times apply only to orders that do not require a prescription. Orders that require a prescription may experience delays even if placed before the cutoff, unless a valid prescription is already on file.

Please Note: Free standard shipping applies only to the continental U.S. and does not include Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands, or APO addresses. Additional shipping fees will apply for these locations.

Expedited Shipping

• 2-Business Day Shipping: $25

• Overnight Shipping: $85

Orders must be placed and, if applicable, accompanied by an approved prescription before 10:00 AM EST to qualify for same-day shipping. Same-day shipping is not available on Saturdays or Sundays.

Expedited shipping is unavailable:

• To Alaska, Hawaii, PO boxes, and certain rural areas

• During excluded holidays

• On orders containing furniture items

• To APO addresses

If a carrier reports a shipment as delivered but a customer has not received it, the customer is responsible for opening a dispute or inquiry with the carrier.

Please note that your order may be shipped in multiple packages.